Help Centre

How LLFM works

Everything you need to shop with our vendors, apply for a trading space, sell online and follow market events — in the order you will meet it.

The full user manual

Every task in this page as a step-by-step PDF you can keep, print and share.

One account is all you need — the platform knows from your applications and permissions whether you are shopping, selling or working a market.

Choose Register in the top navigation and fill in your name, phone number, email and a password.
Verify your account when prompted, then sign in from any page.
Your details live under Account in the top navigation, where you can update them at any time.

Browse the marketplace, find a product you like, add it to your basket and place an order for collection or delivery.

Open the Marketplace from the top navigation, or start from the product picks on the home page.
Use the search bar to find products by name, or browse the category chips (vegetables, fruits, grains & staples, legumes, crafts).
Open a product to see its photos, price and the store behind it — every product belongs to a real, approved vendor.
Add the quantity you want to your basket; the basket keeps a running total as you shop.
Check out with your delivery or collection details. You can follow the status of every order under Track order.
After you have received an order, you can leave a review of the store.

Applications are online, structured and reviewed by the market team — no paper forms and no lost emails.

Register an account (above) if you have not already.
Choose Sell with us on the home page to start your vendor application.
Complete the application steps: your trading details, what you sell, and the market events you want to trade at.
The market team reviews every application. You will be notified of the decision.
Once approved, your vendor dashboard and online store are opened for you.

Your online store mirrors your market stall: the same shop, your own branding, your own products.

Open your Vendor dashboard from the top navigation (it appears once you are approved).
Set up your store: name, logo, tagline and the details customers see.
Add products with photos, prices and stock levels.
Watch incoming orders in your order list and work through them as customers buy.
Customers reach your store from the marketplace, the stores directory, and the QR code printed at your market pitch.

Every market day the venue runs is listed publicly with its dates, opening hours and application window.

Market events in the top navigation opens the current market, with the full schedule of upcoming events and the archive of past ones.
Each event page carries a live pitch map: occupied pitches show the trading shop's logo and name — click through to their online store — and available pitches are clearly marked.
Vendors can see which events are open for applications and apply from their dashboard.
On the day itself, Today shows which market is trading now and points you to the shops that are in.

Vendors: check in with the gate staff when you arrive — they find you by name, so there is nothing to carry or remember.
Customers: scan the QR code printed at any pitch to open that vendor's online store on your phone, or just walk the aisles.
Everyone: the day's plan is the pitch map on the event page — who is where, and which pitches are still free.

The report catalogue shows the figures the platform can print — money taken, stock moved, vendors approved, and the rest. You see only the reports your role is allowed to read.
Opening a report shows the rows on screen, with a period and any filters at the top. What you set there is what a download will contain.
Downloading a report to CSV, Excel or PDF is a separate permission from reading it. If the download buttons are not offered, your role can read the report but not take it away — ask an administrator for the download key.
Every download is recorded, so the platform can always say what left the building and who took it.

The terms & conditions explain what trading and shopping on LLFM means for you.
The privacy policy explains what we store and why.
Anything you share in an application or order is used only to run the market and your trading with it.